Frequently asked questions

US orders — shoes, apparel, bags. Shipping, QC, sizing and Find Product For Me.

Can you source something not in the shop?

Yes — sneakers, streetwear or bags. Use Find Product For Me with a link or photo and your US size. We reply within 24 hours.

Do I see photos before it ships?

Yes — every order. We photograph your items before dispatch and upload the images plus your carrier shipping label to My Account → View order.

How long until my order ships?

Fulfillment: 5–8 business days after order confirmation for all products. When your package is ready, pre-ship photos and your label appear on the order page.

What sizes do you use?

Shoes in US sizing. Apparel in XS–XXL. Bags list style or size where it matters.

Payment and checkout

Checkout is in USD via WooCommerce. Pay with the methods shown at checkout.

Returns and exchanges

Please kindly note: Our return shipping costs are very high, so we ask you to carefully review the item details before purchasing. After delivery, we do not offer returns or exchanges, only exceptions for genuine quality defects. If there are any quality problems with your received goods, please message us on this site or share your WhatsApp contact, and our dedicated agent will get in touch with you.

Find Product For Me